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Our Mission : Equipping Every Bangladeshi Kitchen with Quality & Care
At New Market City Complex, we believe that the heart of every home is the kitchen. Our goal is to provide durable, innovative, and affordable kitchen appliances that make cooking easier, healthier, and more enjoyable for every family in Bangladesh.
Our Values
Integrity, Quality, and Customer Satisfaction – these are the pillars upon which New Market City Complex was built. We carefully curate every product to ensure it meets the highest standards of safety, performance, and value. Your trust drives us to deliver nothing but the best.
Kitchen Products
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Serving Bangladesh
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+Years
What makes New Market City Complex different from other kitchen appliance stores in Bangladesh?
We personally test and select every product to ensure it meets the unique needs of Bangladeshi cooking. From handling spicy masalas to withstanding daily use, our products are chosen for durability, performance, and value. Plus, we offer genuine warranties and responsive local customer support.
Do your products come with a warranty?
Yes! All our kitchen appliances come with a minimum 1-year manufacturer’s warranty against manufacturing defects. We also provide hassle-free after-sales support and easy claim processing.
How long does delivery take within Bangladesh?
Delivery typically takes 2-5 business days depending on your location. For Dhaka City, we offer express delivery options and free shipping on orders over ৳2,000.
Can I return or exchange a product if I'm not satisfied?
Absolutely. We offer a 7-day easy return and exchange policy. If you’re not completely satisfied with your purchase, simply contact our support team within 7 days of delivery, and we’ll guide you through the process.
What payment methods do you accept?
We accept Cash on Delivery (COD), bKash, Nagad, Rocket, Visa/MasterCard, and bank transfers. Choose the option that’s most convenient for you during checkout.
How should I maintain my blender or pressure cooker for long-lasting use?
We provide detailed care instructions with every product. Generally, we recommend cleaning immediately after use, avoiding overheating, and following the user manual for proper maintenance. For specific product care tips, visit our blog or contact our support team.
Address
126, Rahim Square, New Market City Complex, Biswas Builders, New Market, Dhaka-1205.
Monday – Sunday 9.00am – 10.00pm .
